Warranty (Cash 4 Fone)

All phones, tablets, iPad we sell, come with standard warranty one of the following.It applies to online & in store


* A Grade: 9 Months

* B Grade: 6 Months

* C Grade: 3 Months

 

The warranty does not cover faults that could have been caused by accidental damage or mistreatment of the device &, in this case, we may charge you for any repair work required.


If a handset needs a repair, we will repair it for you within 2 working days, (Not included weekend). In some cases, some handset takes up to 14 working days to get it fix, this is because, we might need to order the part, we might need more time to fix your device etc.


If for some reason, we cannot repair your handset, we will then provide you a replacement handset & if in case, we do not have the replacement handset in stock, we will then refund you the full value of the device, what you have paid for it.


If an item has been damaged physically & need repair service, we will be able to repair it which you must pay for it to be repaired.


If an item need to be return for Repair/Refund, you must first email us to Order@cash4fone.com & don’t forget to write the order number in the subject following by a brief description of the return item.


Once it's confirmed & ready for return, please return the item back to us for Repair/Refund.


You can either post it back to us by purchasing own label or for quick access, you can drop off the items to nearest Cash 4 Fone store. A member of staff will be able to help you to get Repair/Refund your order.




 

Please note:

Drop off the purchased return item to the store, still takes 2-14 days to be fix if it need deep repair.


Repair service

For all Repairs, we provide 6 months standard warranty.


Repair service, If an item need to be return for Recheck/Repair, you must first email us to Order@cash4fone.comdon’t forget to write the order number in the subject following by a brief description of the return item.



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