General
What is Cash 4 Fone?
Cash 4 Fone was founded in September 2009 in Telford, Shropshire, and operates under the name Cash 4 Fone Communication Ltd. It is registered in England & Wales under company number 93029820.
What does Cash 4 Fone do?
Cash 4 Fone buys, sells, exchanges, repairs, and unlocks a range of electronic products, including mobile phones, tablets, iPads, computers, and more. They also offer BuyBack and installment services.
Selling to Cash 4 Fone Online & In Store
What items does Cash 4 Fone buy?
Cash 4 Fone primarily buys phones, tablets, and iPads both online and in-store. They purchase models from various brands such as Samsung, iPhone, Sony, Huawei, Nokia, and others. If your model is not listed on their website, you can email them at Info@cash4fone.com for a price quote.
How old do I have to be to sell goods to Cash 4 Fone online & in store?
You must be at least 16 years old to sell goods to Cash 4 Fone, whether online or in-store.
How much would I get for my goods?
Prices for goods are determined by Cash 4 Fone's professional team based on market trends and economic factors. These prices are subject to change without notice. They assess goods based on factors such as memory size, network, condition, and color to offer competitive prices.
How long do I have to wait for the goods to be tested?
In-store testing of items takes approximately 30 minutes per item before payment is processed.
How can I sell my goods to Cash 4 Fone?
You can sell your item to Cash 4 Fone online by searching for your model on www.cash4fone.com, placing an order, and either posting it or dropping it off at one of their stores. Alternatively, you can visit a store directly to sell your item.
How can I post/drop off the item to Cash 4 Fone?
To sell your item online, log in to www.cash4fone.com, find your item, choose the selling method (post or drop-off), and place your order. If posting, ensure correct bank details are provided for same-day payment upon receipt and processing. For drop-offs, take your item to the store with all accessories and identification.
What’s the requirement for a new membership?
To become a Cash 4 Fone member and sell items, you must be at least 16 years old and provide an original ID such as a Citizen Card, UK passport, EU passport, Debit/Credit card, or other accepted forms.
How long will it take to get my money?
Payments are made on the same day of order processing and will reflect in your bank account before midnight.
Buying from Cash 4 Fone Online & In Store
What item/service does Cash 4 Fone sell?
Cash 4 Fone offers a variety of electronic goods and services, including selling phones, iPads, tablets, phone repairs, buyback services, phone unlocking, selling electronic parts, accessories, laptop/desktop repairs, installment services, and more.
What’s the warranty for the goods I buy from Cash 4 Fone?
All phones, tablets, and electronics purchased from Cash 4 Fone come with a warranty:
- A Grade: 9 Months
- B Grade: 6 Months
- C Grade: 3 Months
Repair service from Cash 4 Fone
All repairs come with a standard 6-month warranty from the date of repair.
Unlocks service
Cash 4 Fone provides a lifetime guarantee for unlocking services. Once unlocked by Cash 4 Fone, your phone, tablet, or iPad remains unlocked permanently.
Returning an Online Order
How do I return an online order?
Contact Cash 4 Fone at Order@cash4fone.com with your order number and issue description. If the issue cannot be resolved, return the item by post with a note stating the order number and reason for return, or drop it off at a Cash 4 Fone store.
Delivery Questions
How much do you charge for P&P?
Delivery charges vary by item type:
- Free delivery on all goods
How long does delivery take?
Items ordered by 3 PM from Monday to Saturday are dispatched the same day. Items ordered after 3 PM or over the weekend are dispatched the next working day. Different delivery methods apply depending on the item type.
Shipping Questions
How do I post my order to Cash 4 Fone?
Log in to www.cash4fone.com, create your order, securely pack the item, include your name and order number, and post it from your nearest post office. Keep the shipping receipt for reference.
How long do I have to ship the goods to Cash 4 Fone?
You have 14 days from the order creation date to ship the item to Cash 4 Fone, including weekends.
Drop off online order to store
How does drop off to store work?
Log in to www.cash4fone.com, create your order, remove account details, take a photo ID and order number to the nearest store, and inform staff you are dropping off an online order. Upon verification, payment is made the same day via bank transfer.
Repair Questions
What items does Cash 4 Fone repair?
Cash 4 Fone repairs a range of electronics, including phones, tablets, iPads, computers, and more. Contact Info@cash4fone.com for specific repair inquiries.
How can I book a repair online?
Search for your repair, add it to your basket, pay online, and either post it to Cash 4 Fone or drop it off at a store. Repaired items can be collected or shipped back to your address.
What warranty will I get with my repaired item?
All repairs come with a standard 6-month warranty from the date of repair.
How long does a repair take?
Most repairs take about an hour, while extensive repairs like water damage or motherboard issues may take 6-14 days.
Part & Accessories Questions
What warranty will I get with my parts & accessories order?
All parts come with a standard 6-month warranty, while accessories come with a 3-month warranty.
Phone Unlock Questions
How does unlock work?
Enter your item details at checkout, pay for the unlock service, and receive the unlock code via email once completed.
How long does it take to unlock my phone?
Unlock times vary by make, model, and network. Visit the unlock page on www.cash4fone.com for specific details.
Will my phone/tablet/iPad be permanently unlocked after unlocking from Cash 4 Fone?
Yes, Cash 4 Fone guarantees permanent unlocking for all phones, tablets, and iPads.
Updated 01/05/2024