Cash 4 Fone Terms
For the remainder of the
document, Cash 4 Fone, the company, and its staff will be deemed as
us/we/ourselves, and the customer will be deemed as you/yourself.
We sell high quality parts for
phones or other electronics. All our parts come with standard 6 months
guarantee. It means, within 6-month time, if our parts stop works for any
reason, you can bring it back to one of our store with valid purchase receipt,
and you will be given a replacement with no cost to you or if we don’t have the
replacement in stock, we will order the part for you, which will takes (3-6
days) to get or if we failed to get replacement, then last thing, we will
We will not able to
provide replacement or refund, if the part has been physically damaged, or
damage for no reason.
We will not refund you for return
item, because you don’t like, you don’t need it etc.
phone or other electronics to Cash 4 Fone;
We offer a service to buy phones/electronics
from you, in exchange for cash. We will offer a quotation based upon the
make/model of the device as well as its physical condition. To offer a
quotation, we will need to inspect your handset, both the hardware and
software, to verify the integrity of its operation.
You are under no obligation to
accept the quotation that we offer, however the quotation we offer only remains
valid for the duration that you are in our store or shows the price at the same
time online on our website at www.cash4fone.com.
We reserve the right, for any
reason, to refuse to purchase a handset.
1St for security
reasons and proof of ownership, we require from you a valid photographic ID
(e.g. valid passport, driving license), if you are not already registered with
us and which we will take a copy for our records, held by us permanent.
2nd, we will check
your device both the hardware and software, to verify the integrity of its
operation. To check the handset, it will take 30 min each handset to be check
3rd, if your handset
is successfully passed, we will be able to give you cash as its agreed at the
You will still hold liable if
your phone/electronics becomes barred/blocked after it has been sold to us. If
the handset becomes barred/blocked, we will contact you to come and collect
your handset and demand the return of the full amount that we paid you for your
phone/electronics. This is to be done within a maximum of seven working days of
us contacting you. If you do not adhere to this request, you will be reported
to the police, you will be permanent blocked, it means, we
will not buy off you any goods in the future. It is a crime to sell
You must be 16 to sell/exchange phones or others electronic to Cash 4 Fone.
phone or other electronics from Cash 4 Fone;
If you are unhappy with your
purchase, for any reason, you may bring back the purchased handset to our
store, up to three working days from the day of purchase, with the purchase
receipt and the phone/electronics in its original condition, and you will have
offered a refund (minus 25% restocking fee).
Please note: Once three working
days has been passed, we will not be able to buy off you for (minus 25%
restocking fee), as this stage, we will just simply revalue your device and
give you a new price.
All our phones/electronics come
with up to 9-month limited warranty [Grade A: phone 9-month, Grade B: 6 month
and Grade C: 3 months], which covers faults with the handset, and
repairs/replacements will be completed at no charge to you.
does not cover faults that could have been caused by accidental damage or
mistreatment of the device and, in this case, we may charge you for any repair
If a handset need a repair, we
will repair it for you within 2 working days, (Not included weekend). In some
cases, some handset takes up to 14 working days to get it fix, this is because,
we might need to order the parts, we might need more time to fix your device etc.
If for some reason, we cannot
repair your handset, we will then provide you a replacement handset and if in
case, we do not have the replacement handset in stock, we will then refund you
the full value of the device, what you have paid for it.
Unfortunately, we do not provide battery
warranty with any devices you have purchased from us include phones/electronics.
The reason, we can’t give you warranty with the battery, because these days,
most devices battery are built in, and we are not able to diagnose them during
when we buy from our customers.
But, we will be pleased to
replace it with a new one, which you will have to pay for the service and with
the new battery, you will also get 6 months warranty too, which it means, if
during 6 months’ time, if your new battery doesn’t work perfect or doesn’t hold
charge, we will be able to refund you.
We offer a service to attempt to
repair mobile/electronics handsets, including but not limited to: water damage,
screen/button/speaker/housing repair and replacement. We will inspect a handset
and provide a quote for a repair, which you are under no obligation to accept,
but the quote will only remain valid for the duration that you remain in the
We normally repair phones/electronics
within an hour, but some phones/electronics may take longer up to 14 working
days. We reserve the right, for any reason, to refuse to repair a handset.
That any repair
undertaken is solely at your own risk and that we reserve the right to give you
back your handset and refund you the money that we quoted for handsets that we
fail to repair.
You will not lose any details,
whatever you have got on the device. We will look after your device the best
way as we can.
We will only repair the part of
your device, what you have told us to do, we are not responsible for the whole
repair of your device.
We provide phone/electronic
unlock services for most models. The way, we unlock phones/electronics is
permanent. It means, once we unlocked your device, your device will be unlocked
lifetime and you will be able to use your device for the rest of your life and
it will not locked back to the old network, even after you Updated/Reset or
other software issue.
The way we provide unlock service
is simple, safe and its automatic. It means, you can keep your device with you,
while we unlock it for you.
The way it’s work is that, first
you will need to bring your device to one of our store, we will write it down
the Serial/IMEI of the device, take one of your phone number for unlock
confirmation, take the payment for the unlock service and you then take the device
Once we got these details, we
will process your device Serial/IMEI for unlock. Once it’s unlocked, we will
text you the code and let you know, that your device has been successfully
unlocked now and all the details will be attached to the text. It’s that
You will not lose
any details, whatever you have got on the device.
You must wait up to maximum time,
we have told you to wait, we will not be able to cancel yours unlock order,
once it has been placed.
We provide high quality
accessories for most gadgets. We keep most stocks for the new models as well as
for the classic models. In some cases, we might don’t have the right cases for
the right models, or run out of the stocks, if it is, then we can always order
it for you.
an order, first you must come to one of our store to place an order. We will
take the deposit and place the order for you. Order takes 3-6 days to arrive,
but in some cases, it might take longer up to 14 working days.
Cash 4 Fone team